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Nokia SDM_2002001030 Exam Syllabus Topics:

Nokia SDM Certification - PS NSOP Sample Questions:

Question 1

What is a typical contractual risk?

A. The customer might postpone the payment of the issued invoices due to liquidity issues communicated in the press.
B. The only and best technical experts with excellent knowledge about the customer network is on sick leave since few days and might not return for several month.
C. The wording in the annex of the contract is in contradiction with the main body and might be used by the customer to open up the agreement again to renegotiate conditions.
D. A new handset from a fairly unknown producer was launched by one of our customer what might cause unexpected signalling or non 3GPP conformance.

Question 2

To improve our competences we can use three different learning methods: Training on the job, learning from others, Formal training/courses. What is the recommended split in NSN?

A. Training on the job 10%, learning from others 20% and formal training/courses 70%.
B. Training on the job 50%, learning from others 10% and formal training/courses 40%.
C. Training on the job 70%, learning from others 20% and formal training/courses 10%.
D. Training on the job 20%, learning from others 70% and formal training/courses 10%.

Question 3

What are the defined Gates in the NSN Sales Work Flow?

A. 1. Identify Customer Needs 2. Develop a Solution 3. Prepare Commercial Offer 4. Negotiate Contract 5. Prepare PTA.
B. 1, Receive the RFQ 2, Define Bid Team 3, Create Customer Offer 4. Negotiate Contract
5. Prepare Transition Plan.
C. 1. Customer Selection 2. Go/No Go 3. Bid/No Bid 4. Approval/No Approval 5. Deal/No Deal 6. Start Delivery.
D. 1. Receive RFQ 2. Develop Solution 3. Prepare Commercial Offer 4. Negotiate Contract
5. Prepare for Delivery.

Question 4

In a Transformation deal the Field Operations costs are targeted to be reduced by 10% without impacting the SL
Which statement MOST accurately describes the correct course of action?

A. Reduce the number of managers to meet the target and redistribute the engineers/technicians among the remaining managers.
B. Identify competence synergies and amalgamate roles to allow headcount reduction; and review and enhance the locations and coverage of engineers/technicians to maximise efficiency.
C. Change the vehicles for lower cost models being careful not to upset employment contracts.
D. Reduce the HC to meet the desired cost level and redistribute the engineers/technicians to provide cover as best they can.

Question 5

What is the formula of the "value of risk" in the quantitative risk analysis?

A. = (The cost of transferring the risk in EUR) / (the probability of occurrence in %).
B. = (The impact of risk in EUR) * (the probability of occurrence in %).
C. = (The cost of risk mitigation in EUR) * (the probability of occurrence in %).
D. = (The risk contingency budget in EUR) / (the probability of occurrence in %).

Solutions: