Salesforce : AP-203 Questions & Answers
Updated: Oct 17, 2026
No. of Questions: 127 Questions & Answers with Testing Engine
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Salesforce AP-203 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Discovery | 24% | - Architecture Assessment
|
| Topic 2: Planning and Design | 60% | - Solution Architecture
|
| Topic 3: Delivery | 16% | - Implementation
|
Salesforce Accredited Agentforce Communications Professional Sample Questions:
What are two primary purposes of assetization in Communications Cloud?
- A. To make products and services owned by the Account available to external systems when the order is complete.
- B. To cache the asset information in memory during fulfillment process for improved performance.
- C. To create or update a representation of the customer ' s owned products and services in the Asset standard object.
- D. To facilitate the creation and processing of MACD orders.
Correct Answer: C,D 🗳️
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During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?
- A. Model a non- assetizable attribute on the technical product to hold the identifiers configure both orchestration items for provisioning on the same swimlane
- B. Implement the integration using an integration procedure, which can make both callouts, and pass identifier as a variable from one step to another
- C. Implement the multiple call logic in Enterprise service Bus and have a single callout to the ESB in orchestration
- D. Create a Callout that uses a customer adaptor. This adaptor is implemented in Apex and can make both callouts and keep the identifier in memory in between callouts
Correct Answer: B 🗳️
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Universal Connect (UC) offers only Internet service. However, they plan on extending their offering to include TV services for their existing customers. Fulfillment of Internet and TV orders will only require customers to activate one access line. A Consultant plans on mapping Internet and TV products to the same technical product for the access line using decomposition, but there is a common attribute called " Installation Type " on the Internet and TV offer. What will the Consultant see as a result if the customer orders Internet and TV together?
- A. An error at run time; no value will be assigned to the attribute " Installation Type " on the technical product.
- B. An error at design time; an error will be returned while configuring the decomposition relationships because of the duplicate attributes.
- C. No errors will be returned; the " Installation Type " will be copied as empty/null after decomposition on the technical product.
- D. No errors will be returned; the value for " Installation Type " on the technical product will be set to the most recently modified attribute.
Correct Answer: D 🗳️
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A Company wants to improve their quote to order journey experience, the journey contains manufacturing products and services, and integration with inventory system for device reservation. They want to have smooth omni channel experience. What approach should a consultant take during planning to ensure optimal development and time to market?
- A. Exact data in integration is an input to the ux design. Detailed Design of the integration can start
- B. UX experience is the most important. Fully design and validate the UX before designing the integration step
- C. Plan for three user stories running subsequently: UX design first, Device Reservation API second, and inventory management system at last
- D. Plan for three user stories running in parallel: UX design, Device reservation, API and inventory system integration
Correct Answer: D 🗳️
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United Telecom is moving its assets to communication cloud as part of its digital transformation. During the asset migration process, a consultant includes a step to create no change MACD order. Why this is necessary to have this step in migration process?
- A. To validate the migrated assets data aligns with assets data model
- B. To validate if MACD works on migrated Assets.
- C. To validate if decomposition works on migrated assets
- D. To create inventory items to be used in subsequent MACD.
Correct Answer: D 🗳️
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