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Oracle Fusion CRM: Sales 2014 Implementation Essentials Sample Questions:

1. What is the purpose of Interaction records?

A) To capture follow-up items with a customer
B) To capture upcoming appointments with a customer
C) To capture communication with a customer
D) To escalate internal resource collaboration issues
E) To capture detailed notes about a customer

2. A company has to assign sales representatives to leads opportunities based on the size and location of the customer and the skills of the sales representative. Which three dimensions must be enabled while configuring territories?

A) Product
B) Customer Size
C) Account type
D) Geography
E) Organization Type

3. The design team would like to make changes to the Sales dashboard for the sales VP in Oracle Fusion Sales. What is the navigation path to make the changes?

A) Administration > Oracle Composer > Personalization > Sales Account Region
B) Sales Dashboard > Administration > Customization Manager > Sales VP
C) Sales Dashboard > Personalization > Customization Manager > Job Role
D) Oracle Composer > Sales Dashboard > Customize Home Pages > Sales VP
E) Sales Dashboard > Administration > Customize Home Pages > Job Role

4. A sales manager has been assigned to develop a reference program for his organization, with the primary objective of helping the sales organization to identify and position relevant references to prospects and increase sales productivity.
Select the activity that the sales manager would be able to perform in Oracle fusion Reference Management functionality.

A) Build a comprehensive reference SWOT analysis.
B) Develop a reference program that includes reference incentives for wins.
C) Develop and manage reference activity thresholds and threats levels.
D) Develop a reference program that includes reference registration.
E) Identity and manage the reference presence in industries.

5. In the territory management module, dimension parameters are used to refine the definition of each dimension so that it meets business requirements. Which two dimensions use parameters to control the number of visible levels in the dimensional hierarchy?

A) Time
B) Product
C) Customer Size
D) Industry
E) Account type

Solutions: