Salesforce Certified Hyperautomation Specialist Sample Questions:

1. Northern Trail Outfitters set up a MuleSoft Composer integration between Salesforce and NetSuite that updates the Order object in Salesforce with data from NetSuite.
When an order in Salesforce is updated as complete, the Last Order Date custom field on the related account should automatically update with the date the order was marked complete.
What is the best practice to achieve this outcome?

A) Create a record-triggered flow on the Order object that updates the related account when the order is marked complete.
B) Replace the MuleSoft Composer integration with a three-tier API integration between Salesforce and NetSuite using Anvpoint Platform.
C) Update the MuleSoft Composer integration to also update the related account when the order is marked complete.
D) Create a MuleSoft RPA bot that updates the related account when the order is marked complete.

2. A Salesforce administrator asks for advice on how to build their Salesforce flow. They need to complete several DML actions as part of their Salesforce flow and are running into DML governor limits during testing.
Which two pieces of advice should be given to the Salesforce administrator to improve their flow? (Choose two.)

A) Use DML statements at the end of the flow wherever possible.
B) Avoid putting DML statements inside of For Loop occurrences.
C) Loopthrough a collection variable to save more records with a single DML statement.
D) Use the upsert action to reduce the amount of DML statements required during the flow runtime.

3. Northern Trail Outfitters (NTO) is building a hyperautomation solution using Salesforce and MuleSoft. Their Salesforce admin needs to automate a comprehensive, multi-step process that a single user will execute after a case record is created.
How should the Salesforce Flow solution be structured to meet this requirement?

A) A parent flow with subflows to help organize automated actions and generate reusable components
B) A screen flow to process user inputs and an autolaunched flow to process backend steps automatically
C) An autolaunched flow that will process user inputs and conditional logic to automate the process in Salesforce
D) A single flow Orchestration that uses Stages and Steps to organize automated actions and process user inputs

4. An RPA developer is building the implementation of an RPA process based on the BPMN created by a colleague. In the BPMN, they see the symbol below:
What does the symbol represent?

A) An activity that is performed if an error occurs during processing
B) A cleanup activity that is performed at the end of the process to ensure all running applications are closed
C) One possible endpoint for the process
D) A point in the process where different activities are performed under different circumstances

5. An AnyAirlines employee regularly performs a manual process to extract customer and flight information from multiple legacy systems. AnyAirlines recently purchased MuleSoft automation and wants to automate this process using MuleSoft RPA.
During an evaluation of the candidate RPA process, which two key qualifiers should be considered? (Choose two.)

A) Is the process rule-based?
B) Is the process risky?
C) Is the process data-driven?
D) Is the process speed-sensitive?

Solutions: