Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:

1. The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third patty performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?

A) Review
B) Submission
C) Verification C Repair

2. You are developing a case type to process visa applications. As part of the process, applicants
need to schedule an interview with the consulate. A child Interview case is created for the interview
process and assessment.
Following the interview, it typically takes 48 hours for the consulate to reach a decision. For the visa case to proceed to applicant notification, the Interview case needs to be resolved.
How do you configure a case type to achieve the required behavior?

A) Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until 48 hours have elapsed.
B) Add a Create Case step that creates the Interview child case. There is no need to add a Wait step.
C) Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the interview case reaches a status of Resolved and after 48 hours have elapsed.
D) Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of Resolved.

3. A customer views a product available in multiple color options. The customer must select only one color for each product.
Which Ul control allows a developer to present the user with all color choices at once, without prompting or clicking, while ensuring that the user can only select one of the color options?

A) Drop-down
B) Text input
C) Check box
D) Radio buttons

4. You have been asked to create a pie chart that shows the number of employees in each regional office, and the name of the manager in each office. A list report contains columns for Employee Name, Manager Name, and Office .
How do you configure the list report to create the pie chart?

A) Group the Employee Name and Office columns.
B) Summarize the Employee Name column.
C) Summarize the Employee Name and Manager Name columns.
D) Group the Employee Name column.

5. You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the console. A child case is created for the interview process and assessment. Following the interview, it typically takes 48 hours for the to reach a decision. For the visa case to proceed to applicant notification, the interview case needs to be resolved .
How do you configure a case to achieve the required behavior?

A) Add a Create step creates the interview child case. Following the step, add a Wait step that pauses the parent case unit the interview case reaches a status of Resolved and after 48 hours have elapsed.
B) Add a Create step creates the interview child case, Following the step, add a Wait step that pauses the parent case unit 48 have elapsed.
C) Add a Create step creates the interview child case. Following the step, add a Wait step that pauses the parent case unit the interview case status of Resolved.
D) Add a Create step creates the interview child case, There is no need to add a wait step.

Solutions: