Peoplecert : ITIL-4-Specialist-High-velocity-IT Questions & Answers
Updated: Oct 15, 2026
No. of Questions: 42 Questions & Answers with Testing Engine
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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:
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Peoplecert ITIL 4 Specialist: High-velocity IT Sample Questions:
A service provider is about to engage in a partnership with a large retailer. They will integrate the retailer ' s systems for online shopping.
How can the ' relationship management ' practice contribute to this initiative?
- A. By encouraging behaviours that are consistent with the shared values of both organizations
- B. By developing an understanding of the patterns of usage of the online shopping services
- C. By establishing the communication channels required to support the online shopping services
- D. By negotiating and agreeing with the retailer the service targets for the integrated systems
Correct Answer: A 🗳️
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A software development team works in a heavily-regulated organization that is undergoing a digital transformation. The team carried out a pilot to demonstrate that CI/CD could significantly reduce the lead time for making quality changes. Although impressed with the results, the organization ' s leadership team has concerns and is unwilling to support the use of CI/CD until their concerns are addressed.
Which are the TWO MOST LIKELY reasons for the leadership team's concerns?
* The pilot did not adequately address governance, risk, and compliance issues
* The organization is focused on innovation and lead time is not a priority
* Leaders desire smaller, more frequent, and more reliable deployments
* The company's policies require that Dev, testing and Ops are separated duties
- A. 3 and 4
- B. 1 and 4
- C. 1 and 2
- D. 2 and 3
Correct Answer: B 🗳️
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An IT department has reduced its lead time for releasing application changes by using continuous integration
/continuous delivery (CI/CD). However, there are still delays, particularly at the start of projects as developers wait for environments to be created.
How can the ' deployment management ' practice be utilized to minimize these delays?
- A. By automating the deployment of infrastructure
- B. By using ChatOps to improve collaboration during deployment
- C. By authorizing multiple application deployments per day
- D. By using blameless post-mortems to identify ways to improve deployments
Correct Answer: A 🗳️
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In the context of high-velocity IT, which statement about the ' four dimensions of service management ' is CORRECT?
- A. Using automated tools supports the need to deliver digital products quickly and reliably
- B. Controlling suppliers' investments and policies reduces the risks of cloud-based services
- C. Differentiating digital technologies are best managed by a centralized IT organization
- D. Making quick decisions without getting slowed down by data analysis enables agility
Correct Answer: A 🗳️
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A newly-formed site reliability engineering (SRE) team is focused on increasing the resilience of IT systems.
The team is investigating tooling options that can be used to diagnose issues and automate operational responses.
Which practice would BEST help this team?
- A. Service continuity management
- B. Monitoring and event management
- C. Software development and management
- D. Infrastructure and platform management
Correct Answer: B 🗳️
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