BlackBerry : BCP-240 Questions & Answers
Updated: May 28, 2026
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BlackBerry 10 Support Specialist Sample Questions:
1. A customer states that the BlackBerry 10 (BB10) is connecting to the incorrect Wi-Fi network in a multiple WLAN environment. The customer requires a connection to a specific network that will allow access to needed resources on their intranet. Where can the preferred connections be checked and set?
A) Open Settings, select Network Connections and select Wi-Fi. select Advanced and disable any unwanted profiles. This will force the BB10 to connect to the desired, enabled profile.
B) Open Settings, select Network Connections and select Wi-Fi, select Saved Networks, open the unwanted connection profile and remove the password. This will prevent the connection to that WLAN.
C) Open Settings, select Network Connections and select Wi-Fi. Delete any unwanted connection profiles until the desired AP is the only valid connection for this environment.
D) Open Settings, select Network Connections and select Wi-Fi. select Saved Networks and select Reorder, move the desired profile to the top of the list to indicate order of preference for connections.
2. How is the Settings menu accessed within BlackBerry World?
A) Swipe right from the left bezel
B) Swipe down from the top bezel
C) Swipe left from the right bezel
D) Swipe up from the bottom bezel
3. All users are no longer able to activate using their Username. Activation Password and SRP. However they are able to use a Fully Qualified Domain Name of the BlackBerry Device Service (BDS). What setting in BlackBerry Administration Service (BAS) would be the most likely cause of this issue?
A) BlackBerry Dispatcher is configured with an Enterprise Proxy
B) Allow activation information to be emailed is set to no
C) Allow activation over BlackBerry infrastructure set to yes
D) Proxy profile is configured to use VPN incorrectly
4. Where on the BlackBerry should an end user be directed to learn the different swipe gestures?
A) The Hub
B) Language and Input in Device Settings
C) About Menu in Device Settings
D) Learn How Menu items in Setup
5. What server setting can prevent a BlackBerry Device Service (BDS) user from using data services when the smartphone/tablet is using network roaming?
A) The Roaming IT policy rule
B) No payment information listed on the server
C) Going over the data usage quota
D) Multiple Smartphones/Tablets enabled
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: A |
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