Avaya : 6002.1 Questions & Answers
Updated: Aug 07, 2026
No. of Questions: 69 Questions & Answers with Testing Engine
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Avaya 6002.1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Administration and Management | - User and station administration - System maintenance and monitoring |
| Topic 2: Integration and Interoperability | - Third-party system integration - Integration with Avaya ecosystem |
| Topic 3: Feature Configuration | - Messaging feature configuration - Call routing and dial plan configuration |
| Topic 4: Installation and Configuration | - CM Messaging setup and configuration - Avaya Aura Communication Manager installation |
| Topic 5: Troubleshooting and Maintenance | - Fault isolation and diagnostics - Performance and service recovery |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
1. A newly installed main Cm 6.0 server indicates it is in license error mode. A technician again 45 minutes later and it is still in error mode. The license was installed from the system management interface (SMI)?
Which statement describes the reason for the error mode?
A) The installer loaded a license for one of the survivable servers, not the main server, and the IPSIs, media Gateways, and/or IP phones have registered to it
B) The server cannot communicate with the IPSI or media gateway whose serial number was used in the license file.
C) The installer used the wrong interface to install the license and it is therefore not installed.
D) The license audit runs every 60 minutes and the error will be resolved in 15 minutes.
2. To ensure the communication manager messaging application is working, what are three tests that can be performed? (Choose three)
A) Call one of the two stations that you set as subscriber to the messaging server, and let the call go to coverage
B) Call the messaging hunt group from any of the stations to ensure it is answering.
C) Leave message on a covered call and verify that the message waiting indicator (MWI) lamp on the receiving extension is lit.
D) Call the station and after the call is answered leave a message.
E) Log into communication manager messaging to verify CDOM is running.
3. A customer wants to enable audio encryption for Ip phone calls, but the potion is not available on any IP-codec-set.
Which procedure must be followed to obtain this feature?
A) From the SAT, type change system-parameter customer-options. Find the media Encryption over IP field, and set the option to Y. Save the change
B) From the system platform WebLM page. Find the media Encryption over IP field set the option to Y. Save the changes.
C) From the Aura System Manager's Feature Server Administration page. Find the media encryption over IP field, and set the option to Y. save the changes.
D) From the SMI Feature administration page, find the media Encryption over IP field Set the option to Y. save the changes
4. Which two hardware components support CM_survRemote template? (Choose two)
A) S8730 Servers with 8 GB RAM
B) S8800 Servers
C) S8300D Server
D) S8510 Server with 8 GB RAM
5. A technician is planning to support to upgrade an Avaya communication Manager system to release 6.0 from Release 5.2
Which two tasks must be performed during the upgrade procedure? (Choose two)
A) The S8700-series servers must be displayed by S8800 servers.
B) The survivable Remote servers can stay at Release 5.2
C) All G350 gateways must replaced by S8800 servers.
D) The survivable remote servers must be upgraded by Release 6.0
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,B,C | Question # 3 Answer: A | Question # 4 Answer: B,D | Question # 5 Answer: A,D |
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