Avaya : 3000-2 Questions & Answers
Updated: Jun 01, 2026
No. of Questions: 103 Questions & Answers with Testing Engine
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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
1. What is used within CCR for sending wallboard messages (Scheduled and Instant), Setup Housekeeping schedule - Database backup, Re-Index database, and Real time statistics reset?
A) The Supervisor Scheduler is used to send wallboard messages (Scheduled and Instant), Setup Housekeeping schedule - Database backup, Re-Index database, and Real time statistics reset.
B) Delta Server is used to send wallboard messages (Scheduled and Instant), Setup Housekeeping schedule - Database backup, Re-Index database, and Real time statistics reset.
C) The CCR wallboard client is used to send wallboard messages (Scheduled and Instant), Setup Housekeeping schedule - Database backup, Re-Index database, and Real time statistics reset.
D) The SQL manager is used to send wallboard messages (Scheduled and Instant), Setup Housekeeping schedule - Database backup, Re-Index database, and Real time statistics reset using database information.
2. A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed? (Choose two.)
A) Secondary VoiceMail Pro Server installed on the network
B) Primary Server IP Address configured on the secondary server
C) License for the secondary VoiceMail Pro Server
D) Backup Server IP Address configured on IP Office
3. A customer has an IP500v2 with Embedded Voicemail. They want to configure calls to their main number to ring to a hunt group during the hours of 8 AM to 5 PM and automatically route to an Auto Attendant from 5 PM to 7 AM. What needs to be set up in the IP Office to accomplish this?
A) Time of Day Forwarding
B) Forward Hunt Group Calls
C) Incoming Call Route Fallback Destination
D) Time Profile
4. An IP Office CCR administrator examines a CCR agent's user profile in Manager. The administrator discovers that on the user's Telephony tab the "Forced Login" checked box is grayed out. What does this mean?
A) All of the CCR licenses are being used.
B) The CCR Agent is not an CCR administrator.
C) The CCR Agent is not logged into the phone.
D) CCR Agent is checked on the user's telephony tab.
E) The CCR agent is in After Call Work (ACW).
5. You need to implement the new tourist information center (TIC) in Milan. The requirement is to have an Auto Attendant that can supply up to three levels (caller can choose option 1, then 2, and finally option 3) for 10 different information groups such as City Guides, "points of view", Hotels with available room, etc. An additional requirement is to have the voicemail-to-email option for all people working at the TIC of Milan. Which IP Office version will meet these requirements for the least cost?
A) IP Office Advanced Edition
B) IP Office Basic Edition
C) IP Office Preferred Edition and IP Office Advanced Edition
D) IP Office Essential Edition
E) IP Office Preferred Edition
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,D | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: D |
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