Oracle : 1Z0-1034-21 Questions & Answers

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Oracle 1Z0-1034-21 Exam Syllabus Topics:

SectionObjectives
Integration Concepts- Integration approaches
  • 1. REST and SOAP web services
    • 2. Outbound messaging and event-driven integration
      • 3. Middleware and third-party integration patterns
        Security and Access Control- Authentication and authorization
        • 1. Roles and profiles
          • 2. SSO and identity integration concepts
            Data Management and Customization- Business rules and automation
            • 1. Scripts and server-side logic
              • 2. Workflows and business rules engine
                - Data objects and schema customization
                • 1. Custom objects and fields
                  • 2. Data relationships and constraints
                    Deployment and Troubleshooting- Configuration lifecycle management
                    • 1. Migration between environments
                      • 2. Diagnostics and logging
                        B2C Service Architecture and Fundamentals- Oracle B2C Service (Service Cloud) architecture overview
                        • 1. Core components and data model
                          • 2. Agent Desktop and administrative interfaces
                            Development and Scripting- B2C Service scripting and APIs
                            • 1. Client-side and server-side extensions
                              • 2. Connect PHP / APIs usage concepts
                                • 3. RightNow Object Query Language (ROQL)

                                  Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

                                  Question #1

                                  Identify the format in which date values are specified in the where clause of a ROQL query by using Connect for PHP.

                                  • A. UNIX time stamp format
                                  • B. ISO8601 using the UTC time zone
                                  • C. the format specified by the dtf_short_date configuration setting and evaluated using the time zone specified by the tz_interface configuration setting
                                  • D. yyyy-mm-dd format and evaluated using the time zone specified by the tzinterface configuration setting
                                  Reveal Solution  Discussion  0

                                  Correct Answer: D  🗳️

                                  Question #2

                                  Starting from Reference Implementation, your client wants to edit the look, feel, and function of the Answer Detail page. Specifically, the customer wants to add a global banner, remove the Answer Feedback widget, and alter the look and feel of the answer content.
                                  Which three files should you modify?

                                  • A. standard.php
                                  • B. site.php
                                  • C. AnswerFeedback.widget
                                  • D. site.ess
                                  • E. standard.ess
                                  • F. AnswerFeedback.php
                                  • G. detail.php
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A,B,G  🗳️

                                  Question #3

                                  Your Customer wants to fetch specific contact details using an ROQL query. Their requirements are:
                                  1. Fetch Contact ID, Contact First name, and Contact Last name details.
                                  2. Contact first name should start with "A."
                                  3. Query should run against the report database.
                                  4. All contacts must be sorted in ascending order by Contact first name.
                                  Which query will meet all the requirements?

                                  • A. String queryString = "USE REPORT; SELECT id, C.First, C.Last FROM Contact C WHERE C.First tike *A%' ORDER BY Contact.First;
                                  • B. String queryString = "USE REPORT; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First like 'A%' ORDER BY Contact.Name.First;
                                  • C. String queryString = "USE REPORT; SELECT id. C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First = 'A%' ORDER BY Contact.Name.First;
                                  • D. Name.First like 'A%* ORDER BY Contact.Name.First;
                                  • E. String queryString = "USE OPERATIONAL; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE
                                  Reveal Solution  Discussion  0

                                  Correct Answer: D  🗳️

                                  Question #4

                                  The following C#.Net code is used during a chaining operation on an incident (some called methods are not shown).

                                  • A. The suppressRules option must always be set to true when chaining generic objects.
                                  • B. The idspecified attribute of the ChainSourceld object should be true,
                                  • C. The suppressExternaiEvents option must always be set to true.
                                  • D. Chaining with generic objects is not supported when using standard objects.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: D  🗳️

                                  Question #5

                                  There is a requirement to create an add-in that has limited functionality for most profiles. However, supervisor profiles are allowed to use the full functionalityof this add-in. How can you set up and deploy this add-in?

                                  • A. For all supervisor accounts, open the Add-In tab of the Account Workspace and select the Administrator check box next to the add-in.
                                  • B. Using the Add-In Manager, go to the Profile Access section of the add-in. For allof the Supervisor profiles, select the Run as Administrator check box.
                                  • C. You can deploy the add-in with a configurationfile zipped with the DLL. Change the configuration file for the supervisor profiles so that the DLL will allow full access for those users.
                                  • D. Add-ins are deployed as DLLs to Oracle B2C Service and there is no way to divide permissions of these DLLs.
                                  • E. You can create a serverconfigProperty called supervisorRole, which will be defaulted to false. When you deploy the add-in using the Add-In Manager, you will change the SupervisorRole to true for the Supervisor profiles. The code within the add-in will use this serverconfigProperty to determine if full functionality of the add-in should be allowed.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: E  🗳️

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