Nortel : 920-171 Questions & Answers
Last Updated: Oct 15, 2026
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Nortel 920-171 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Nortel Communication Control Toolkit Overview | - NCCT Architecture and Components
|
| Integration and Scripting | - External system integration
|
| System Configuration and Administration | - Monitoring and Maintenance
|
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Nortel specifies these prerequisites for the Nortel communication control toolkit(ncct)rls.5.0: Recommended prior experience with Nortel Communication Server and contact center systems; no longer formally required as the certification is retired..
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Nortel points candidates to these official training options:
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The Nortel communication control toolkit(ncct)rls.5.0 blueprint is structured around these principal domains:
- Nortel Communication Control Toolkit Overview
- Integration and Scripting
- System Configuration and Administration
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