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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

1. Select the Access level permission types for workspace membership. (Choose three.)

A) Full Access
B) Contributor
C) Partial
D) Collaborator
E) Write Only
F) Read Only

2. You want to upload a checklist to Genesys Cloud so that the Adventure Specialists can all access it to use when preparing for a new adventure. Which menu item would you click to start the upload process?

A) Documents
B) Activity
C) Chat Icon
D) Admin

3. What should you do when a user leaves your organization to maintain high levels of security in the Genesys Cloud product suite?

A) Reset the user's password.
B) Set the user to Inactive for 30 days, then delete the user account.
C) Rename the user account.
D) Create a role for former users and add the user to that role.

4. How many categories of routing are there in a Call Route under the Call Routing page?

A) 5
B) 4
C) 3
D) 2

5. Which architectural approach is used to develop a single application as a suite of small services?

A) Monolithic Architecture
B) Single Core Architecture
C) Genesys Cloud Salesforce Architecture
D) Microservices Architecture

Solutions: