ServiceNow : CIS-APM Questions & Answers

Last Updated: Aug 27, 2026

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ServiceNow CIS-APM Practice Q&A's

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What is the duration, language, and format of the Certified Implementation Specialist - Application Portfolio Management (CIS APM) Exam

  • Duration of Exam: 60 minutes

  • Number of questions: 30

  • Examination platform: Online proctored or on-site

  • Multiple Select (select all that apply) There are at least four possible answers for any multiple-select question on the exam. How many responses should be selected will be mentioned in the question. The applicant taking the exam checks the reaction choices and chooses ALL answers that answer the question correctly. There are two or more correct answers to multiple-select questions.

  • Language of Exam: English

  • Format: Multiple Choice (single answer) There are at least four possible answers for every multiple-choice question on the test. The applicant taking the exam checks the reaction choices and chooses the one reaction to answer the question most correctly.

  • Passing score: 70%

PDF version: easy to read, support printing or something

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How much Certified Implementation Specialist - Application Portfolio Management (CIS APM) Exam Cost

The exam itself does not have a price but applicants must complete the prerequisite courses mentioned above. These courses will cost some amount to the applicants. Furthermore, the students will encounter other costs when they prepare for the exam like having to pay for the CIS APM exam dumps pdf and the CIS APM practice exams which will also add to the cost of the exam. Hover on to the website where these training courses could be found to check the exact prices of the courses. The links are provided above. After completion of the prerequisite courses, students will receive a voucher via which they can register for the exam. If applicants fail the exam, they can retake the exam three more times, but at some cost.

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Topics of Certified Implementation Specialist - Application Portfolio Management (CIS APM) Exam

The list below shows the domains, weightings, and sub-skills of learning evaluated by this exam and the percentage of questions represented in each domain. An all-inclusive list of exam content should NOT be considered to include the subskills mentioned. The CIS APM exam dumps pdf contains all of these topics so definitely check them to get a fair understanding of the exam topics. Exam content is split into Learning Domains that relate to key topics and operations usually encountered during the implementation of ServiceNow. Relevant learning goals have been established in each Learning Domain and are evaluated in the exam.

Learning Domain 1 - Introduction (25%)

Area of focus for this domain:

  • CSDM
  • Maturity Model
  • APM in ServiceNow
  • Plugins & Roles

Learning Domain 2 - Applications Under Management (10%)

Area of focus for this domain:

  • Guided Setup
  • Application Services
  • Categorization
  • Data Certification

Learning Domain 3 - Basic Rationalization (15%)

Area of focus for this domain:

  • Business Capabilities
  • Integration with ITSM
  • Demand/Information Portfolio
  • APM Scoring

Learning Domain 4 - Advanced Rationalization (15%)

Area of focus for this domain:

  • Application Cost Model
  • Application Evaluation and Decision Process
  • Technology Portfolio Management

Learning Domain 5 - Fundamentals (35%)

Area of focus for this domain:

  • APM Portal & Dashboards
  • Stakeholders
  • Navigating APM
  • The Big Picture
  • Rationalization Process

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-apm-implementation-blueprint.pdf

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ServiceNow CIS-APM Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: APM Application and Functionality37%- APM Portal and Dashboards
- Configuration and Maintenance
- Landscape and Roadmap Visualization
- Strategy and Program Workbench
- Reports and Analytics
Topic 2: Basic Rationalization13%- Integration with ITSM
- Integration with Demand Management
- Rationalization Process Overview
- Application Scoring Framework
- Business Capability Mapping
Topic 3: Applications Under Management13%- Application Services and Dependencies
- Architectural Artifacts
- Application Inventory Management
- Application Categorization and Classification
- Data Certification and Validation
Topic 4: Introduction to Application Portfolio Management20%- APM Plugins and Required Roles
- APM Maturity Model
- APM Customer Use Cases
- Common Service Data Model (CSDM)
- Overview of ServiceNow APM
Topic 5: Advanced Rationalization17%- Technology Reference Models
- Application Lifecycle Management
- Cost and Value Modeling
- Technology Portfolio Management
- Risk Assessment and Compliance

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