Avaya : 3000-3 Questions & Answers

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Avaya 3000-3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. A client has an office with 40 real estate agents sharing twenty 9600 series IP telephones. A 20 - channel SIP trunk on a dedicated 2 MB connection will be used. The LAN has a 5MB VLAN with QoS to support the VolP traffic. The customer wants the highest voice quality while keeping Voice Compression Module (VCM) resource use at a minimum. Which codecs should be used for the SIP trunk and IP telephones to meet the client requirements?

A) G.711 for the SIP trunk and G.729(a) for the IP telephones
B) G.729(a ) for the SIP trunk and G.729(a) for the IP telephones
C) G.729(a) for the SIP trunk and G.711 for the IP telephones
D) G.711 for the SIP trunk and G.711 for the IP telephones

2. A customer has a help desk call center with 50 agents. Agent time on call are billable to the clients calling in. which combination of features best meets their needs?

A) ACD via VM Pro Campaign Manager and a campaign database
B) ICR with account codes and CDR-enabled for billing.
C) VoiceMail Pro, Account codes with CLI, one-X Portal Call Accounting
D) ACD to distributed Hunt Groups and one-X Portal Call Accounting

3. The Customer Call Reporter (CCR)server IP address is 192.168.42.100.
After installing CCR and creating a Supervisor, what is the correct link for a CCR Agent to login?

A) http://192.168.42.100/CCRWebClint
B) http://192.168.42.100:8888
C) http://192.168.42.100:8080/inyama/inyama.html
D) https://localhost/CCRWebAgent
E) http://localhost/CCRWebAgent

4. A customer want to take advantage of the VPN software integrated into IP Phones without replacing all of their IP Phones. Which model of IP Phones can be converted to VPN Phones with a .bin file upgrade?

A) 4612
B) 4602
C) 4620
D) 1616

5. Which two email client are supported for IP Office IMAP services? (Choose two.)

A) MS Outlook
B) Microsoft office Communicator
C) Lotus Notes
D) Lotus Messages

Solutions: