NHA : Phlebotomy-Technician Questions & Answers

Updated: Oct 10, 2026

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NHA Phlebotomy-Technician Exam Syllabus Topics:

SectionObjectives
Safety and Compliance- Needlestick prevention and biohazard disposal
- Infection control and PPE usage
- OSHA standards and safety protocols
Specimen Collection- Capillary puncture procedures
- Venipuncture techniques
- Order of draw and tube handling
Professional Practice- Ethics and patient confidentiality (HIPAA)
- Communication and professionalism
Specimen Processing and Handling- Labeling and documentation
- Specimen transport and storage
- Quality control and rejection criteria
Patient Preparation- Explaining procedures and obtaining consent
- Site selection and preparation
- Patient identification and communication

NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

Question #1

A patient calls about their laboratory results, which the phlebotomist has just retrieved from the office fax machine. Which of the following actions should the phlebotomist take?

  • A. Give the report to the requesting provider to review and notify the patient.
  • B. Review the received report and notify the patient of the results.
  • C. Tell the patient the results are in and that they can pick them up.
  • D. Ask the laboratory supervisor to interpret the results and report to the patient.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

At which of the following angles should a phlebotomist insert an antecubital venipuncture needle?

  • A. 45°
  • B. 25°
  • C. 10°
  • D. 30°
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #3

Which of the following is related to diabetes mellitus?

  • A. Bacteriuria
  • B. Proteinuria
  • C. Oliguria
  • D. Glycosuria
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Correct Answer: D  🗳️

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Question #4

A phlebotomist is collecting blood from a patient with small fragile veins. Which of the following devices is most appropriate?

  • A. Winged infusion set
  • B. Lancet for venous collection
  • C. 16-gauge needle
  • D. Blood culture bottle adapter only
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Correct Answer: A  🗳️

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Question #5

Which of the following should a phlebotomist review on a requisition prior to collection for an outpatient draw?

  • A. Specimen requirements
  • B. Medications
  • C. Allergies
  • D. Insurance authorization
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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