GAQM : CHRM-001 Questions & Answers
Updated: Aug 05, 2026
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GAQM CHRM-001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Conflict Resolution | - Conflict and its resolution - Defining conflict and types of conflict - Conflict resolution styles - Role of communication in conflict resolution - Helping others through conflict |
| Employee Dispute Resolution | - The Peer Review Process - The Peer Review Panel - Initiating the Process - Asking Questions - What is Peer Review? |
| HR Training for the Non HR Managers | - Position Profiles and Job Descriptions - Job Competencies - Privacy Issues - Diversity - Preparing for the Interview - Screening Resumes - Conducting the Interview - Absenteeism - Skills Inventory - Job Analysis - Compensation and Benefits - Performance Reviews - Employee Orientation - Exit Interviews - Defining Human Resources - Planning Training - Advertising Guidelines - Forecasting - Termination - Discipline - Finding Candidates |
| Conducting Effective Performance Reviews | - Performance management checklists - Feedback and communication skills - Coaching and maintaining performance - Appraisal preparation - The performance management process - Planning and conducting interview reviews - Types of performance reviews - Accepting criticism - Setting standards and goals - Common errors and solutions - Creating a performance development plan |
| Anger Management | - Communication tips and tricks - How anger affects thinking - Costs and pay-offs of anger - Using an anger log - Managing anger - Understanding what is anger |
| Talent Management | - Talent management and performance management - Conducting talent assessments - Communicating with high potentials - Competency-based programs - Evaluating the talent plan - Identifying talent - Talent review meetings - Succession planning - Fostering engagement - Compensation and benefits - Keeping people interested - Development strategies - Creating a talent management plan |
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