Avaya : 7004-1 Questions & Answers
Updated: Aug 21, 2026
No. of Questions: 66 Questions & Answers with Testing Engine
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Avaya 7004-1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance & Monitoring | 25% | - Routine Maintenance
|
| Topic 2: System Architecture & Components | 20% | - CS 1000 Hardware and Software Architecture
|
| Topic 3: Security & System Management | 10% | - Access Control & Security
|
| Topic 4: Troubleshooting & Fault Resolution | 20% | - Common Fault Isolation
|
| Topic 5: System Administration & Configuration | 25% | - Feature Implementation
|
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
1. For a situation where you use the CDP feature at a switch equipped with the MARS software package, which statement are correct? (Choose two)
A) You can integrate CDP numbers with the NARS Uniform Dialing Plan (UDP).
B) Use steering codes tor CDP calls that are distinct from those assigned NARS Access Cades.
C) Use steering codes tor CDP calls that are the same as the assigned NARS Access Cades.
D) You cannot share Route Lists, Digit Manipulation tables and Time-of-Day schedule with NARS.
2. Click the Exhibit button.
You are adding ten digital telephones as required by a customer work order. The customer wants the user to see the calling or called name associated with the number dialed.
Which Customer Level feature from the list shown in the exhibit, must first be provisioned before you can enter names in at the station level?
A) Feature Options
B) Call Redirection
C) Listed Directory Number
D) Call Party Name Display
3. A customer has a Communication Server 1000 RIs. 7 x system at their site. You have been asked to add the Call Pickup feature to the ten IP telephones in the sales department. The customer wants to be sure active calls are not lost when the change are made.
Which Phones Configuration feature can be enabled allowed you to ensure changes to the telephones are not transmitted to the call server until the telephone is not busy?
A) Template change
B) Courtesy change
C) Bulk change
D) Group change
4. Click the Exhibit button.
A customer has a Communication Server 1000 RIs. 7 x system with System Manger / Unified Management (UCM) enabled. They have requested the addition of two new UCM Administrator User with the limited ability to provision telephones at each site. Refer to the exhibit for the roles current existing in the system.
Which action can the Network Administrator take to add these new accounts per the customer's requirements?
A) Add a new TelephonyAdmin role with the specific permissions required to allow telephone configuration.
B) Change the built-in role Patcher role to remove all permissions except those that allow telephone configuration.
C) Change the built-in MemberRegister role to add the permissions required to allow telephone configuration.
D) Assign the new users to the built-in NetworkAdministrator role because it has the permissions that allow telephone configuration.
5. You are using Element Manager to program a Route List Index (RLI).
Which Electronic Switched Network (ESN) parameters must you define to be able to successfully program an RLI?
A) Routing Control (PTCL)
B) Minimum number of route lists (MNRL)
C) Maximum number of route lists (MXRL)
D) Optimal Route (OPRT)
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: C |
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