Salesforce : AI-201 Questions & Answers
Updated: Aug 12, 2026
No. of Questions: 315 Questions & Answers with Testing Engine
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Salesforce AI-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Governance & Observability | 10% | - AI governance
|
| Testing, Deployment & Lifecycle | 15% | - Agent lifecycle management
|
| Data Cloud & Grounding | 20% | - Data integration for AI agents
|
| Prompt Engineering | 20% | - Prompt Builder usage
|
| AI Agents | 35% | - Agent setup and orchestration
|
Salesforce Certified Agentforce Specialist Sample Questions:
1. What is an Agentforce Specialist able to do when the `Enrich event logs with conversation data' setting in the Agentforce configuration is enabled?
A) View session data including user input and agent responses for sessions.
B) View the user click path that led to each agent action.
C) Generate details reports on all agent conversations over any time period.
2. Universal Containers (UC) is preparing and defining success criteria for Agentforce Testing Center test cases. Which details should UC specify as the expected output to ensure the tests accurately reflect the agent's functionality?
A) Expected Flow API Name
B) Expected Prompt Template Name
C) Expected Topic API Name
3. Universal Containers (UC) is Implementing Service AI Grounding to enhance its customer service operations. UC wants to ensure that its AI- generated responses are grounded in the most relevant data sources. The team needs to configure the system to include all supported objects for grounding. Which objects should UC select to configure Service AI Grounding?
A) Case, Case Emails, and Knowledge
B) Case, Knowledge, and Case Notes
C) Case and Knowledge
4. Universal Containers (UC) implements a custom retriever to improve the accuracy of AI- generated responses. UC notices that the retriever is returning too many irrelevant results, making the responses less useful. What should UC do to ensure only relevant data is retrieved?
A) Define filters to narrow the search results based on specific conditions.
B) Change the search index to a different data model object (DMO).
C) Increase the maximum number of results returned to capture a broader dataset.
5. Universal Containers (UC) wants to enable its sales team to use Al to suggest recommended products from its catalog. Which type of prompt template should UC use?
A) Record summary prompt template
B) Email generation prompt template
C) Flex prompt template
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: C |
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