Avaya : 72201T Questions & Answers
Updated: Aug 13, 2026
No. of Questions: 100 Questions & Answers with Testing Engine
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Avaya 72201T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| SIP Signaling & Call Processing | - Registration and PPM processes - SIP call flow and INVITE handling |
| Security & Certificates | - TLS communication setup - Certificate management in CM and SM |
| Troubleshooting & System Operations | - Alarm interpretation - Node and system commands - License verification |
| Avaya Core Architecture | - Aura Communication Manager (CM) - Device Services (AADS) - Aura Media Server (AAMS) - Aura Session Manager (SM) - Aura System Manager (SMGR) |
| Session Manager & High Availability | - Traffic rerouting and redundancy - Fault tolerance mechanisms |
Avaya Aura Core Components Support Sample Questions:
1. In an Avaya Aura environment, which protocol is primarily used for the signaling of VoIP communications?
A) SCCP
B) SIP
C) MGCP
D) H.323
2. When one Avaya SIP Telephone (AST) user calls another Avaya SIP Telephone (AST) user agent, Session Manager goes through different phases of processing the call. What is the maximum number of Phase Tags and what are they called?
A) Two - origappseq and termappseq
B) Four - imsorig, origdone, imsterm, termdone
C) Two - imsorig and imsterm
D) Three - ingress, process, egress
3. A customer states they are having voice quality issues when they make calls over a WAN link.
You would like to see what the Quality of Service is for a call, as the customer makes the call.
Which Avaya Aura Communication Manager (CM) SAT command will display packet loss and jitter for a call in progress?
A) monitor station qos xxxx, where XXXX is the station number
B) list trace station xxxx, where XXXX is the station number.
C) list monitor qos
D) status station qos xxxx, where XXXX is the station number
4. A customer calls Avaya Support stating their Session Manager (SM) is down. After doing some troubleshooting the technician sees SM is in the Deny New Service state, and in Restricted license mode.
What does this license mode indicate?
A) The SM license is not accessible or does not exist.
B) There is a license error but SM continues to function.
C) The license was installed incorrectly.
D) The license 30 day grace period has expired and SM service is being denied.
5. Session Manager uses five unique certificates for TLS connections. What are the two most important certificates in communicating with other devices/entities? (Choose two.)
A) SIP certificates
B) HTTPS certificates
C) Sal Agent certificates
D) WebSphere
E) Management certificates
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: A,E |
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